Privacy Policy
Who we are
KeepInventory (“we”) is run by [operator]. Questions about this policy or your data: [contact email].
The short version
- Your shop’s records stay on your own device unless you choose to put the shop online.
- We don’t sell data, show ads, or use advertising trackers or cookies.
- Shop owners own their shop’s data and can export or delete it at any time.
What we collect
| What | When | Why |
|---|---|---|
| Your email address and password (passwords are stored only as a secure hash by our sign-in provider) | When you create an account | To sign you in and let you share shops with your staff |
| Shop records: customers’ names, phone numbers, email and street addresses, vehicles (including VIN and plate), work orders, estimates, invoices, payments you record, parts, and staff names, pay rates and time-clock entries | Only when a shop is put online | To keep the shop in sync across your devices and staff |
| Photos and videos attached to jobs (videos up to 50 MB) | Only when the shop is online | So everyone in the shop can see them on any device |
| Earlier versions of an online shop | Each time an online shop is saved | So an owner can undo mistakes. Kept for 30 days (at least the last 200 saves). |
| Website usage: the page or screen viewed, the website that sent you (domain only), campaign tags in the link, device type (phone, tablet or computer), browser language, whether the app is installed, a random ID stored in your browser, and your account ID if you’re signed in | Each page or screen view, unless your browser sends “Do Not Track” | To understand how many people use KeepInventory and which screens matter. Kept for up to 400 days. |
We don’t store your IP address in our database. Our hosting and database providers may keep it briefly in their security logs.
Data that stays on your device
A shop that isn’t online, including its photos and videos, is stored only in your browser on that device. In an online shop, videos over 50 MB also stay on the device that took them. Clearing your browser’s site data removes anything kept only on that device, so make backups from Settings → Data and backups.
Shop owners and their customers
When a shop stores information about its own customers, the shop decides what to collect and why. KeepInventory holds that information for the shop, and the shop is responsible for having a reason to collect it and for answering its customers’ requests. If you’re a customer of a shop that uses KeepInventory, contact that shop first. We will help them respond.
Who else handles data
- Supabase runs our database and sign-in.
- Cloudflare hosts the website.
- Google Fonts and jsDelivr deliver the app’s fonts and code. Your browser contacts them directly, which shares your IP address with them.
- NHTSA (the U.S. National Highway Traffic Safety Administration): when you use “Decode VIN”, only the VIN is sent to NHTSA’s public decoder.
We don’t sell or rent personal information, and we don’t share it for advertising. We disclose information only if the law requires it, or to protect people or our service from harm.
Security
Data travels over encrypted connections (HTTPS). Online shops are protected by database rules, so only that shop’s members can read them, and only the owner can invite people, restore earlier versions, or delete the shop. No system is perfectly secure. If we learn of a breach that affects your data, we will tell you without undue delay.
Your choices and rights
- Export: download a full backup or an accounting export from Settings at any time.
- Delete: the owner can delete an online shop for everyone from Settings → Data and backups. That removes the shop, its saved versions, and its photos and videos from our servers. To delete your account, email us.
- Access or correct: email us and we will respond within 30 days.
- Opt out of usage counting: turn on “Do Not Track” in your browser.
Depending on where you live (for example California, or the EU or UK), you may have other legal rights, such as the right to know, delete, or move your data. Email us to use them. We won’t treat you differently for doing so.
Children
KeepInventory is a business tool and isn’t meant for anyone under 16. We don’t knowingly collect their information.
Changes
If we change this policy in a way that matters, we’ll update the date above and tell account holders by email or in the app before the change takes effect.